How do I put Sally on my own website?

Where it lives

Open Settings›Sally on your website›Add to your site. Your personalised snippet is there with a Copy code button; it already contains your business ID. Once it's on your site, Sally appears as a small chat button in the bottom corner of every page, and visitors tap it to ask questions and book, day or night.

Paste the snippet

1. Copy the code

   Click Copy code. It looks like the block below, with your own ID filled in.

2. Paste it just before the closing body tag

   Every website builder has a place for code that loads on every page. Paste the whole block there; the builder-by-builder spots are listed below.

3. Publish your site and check

   Open your website in a private window.

   You'll see: Sally's chat button in the bottom corner. Tap it and ask her your opening hours.

<!-- Suddenly Sorted chat widget -->
<script>
  window.SuddenlySortedConfig = {
    apiUrl: "https://widget.suddenly.co.nz",
    businessId: "your-business-id"
  };
</script>
<script src="https://widget.suddenly.co.nz/widget.js"></script>

While you're on Add to your site, set the quick-reply buttons customers see when the chat opens: up to four, each with a label and the message it sends. Leave them empty for the defaults: Book now, Prices, Opening hours, Services.

Where to paste it

• WixSettings › Custom Code › Body, end · all pages
• SquarespaceSettings › Advanced › Code Injection › Footer
• WordPressWPCode plugin › Footer box
• ShopifyThemes › Edit code › theme.liquid
• GoDaddyAdd an HTML block, paste inside

Squarespace needs its Business plan or higher for code injection. If your builder isn't listed, search its help for “custom code footer” and paste there.

Repoint a Book now button

You don't have to paste any code. If your site already has a Book now button, usually pointing at a phone number or a contact form, change where it goes. Copy your link from Settings›Booking page›Share your page. It looks like yoursalon.suddenly.co.nz/?src=website. In your editor, click the button, find the field called Link or URL, paste over it, publish. No button yet? The same card gives you a ready-made one in solid, pill or outline.

What it won't do

Common questions