Suddenly Sorted

What's new.

Everything we've shipped lately — new ways for Sally to fill your book, protect your time, and keep clients coming back. We ship most weeks; here's the highlights reel.

September 2026

  • Assistant

    One inbox for website, Instagram and Messenger

    Sally now answers your Instagram and Facebook Messenger DMs as well as your website chat — all in one inbox. She replies in seconds, books straight in, and you can take over any conversation whenever you want.

  • Growth

    Referral program — turn happy clients into new ones

    Clients can refer a friend and both get a reward. Sally handles the invites and tracks the credit, so word-of-mouth actually shows up in your book.

  • Your website

    Your own booking link — name.suddenly.co.nz

    Every business gets a clean, personal booking address to share in your bio, texts and posts. One tap takes clients straight to your bookable page.

  • Bookings

    Express booking, right inside the chat

    Clients can pick a service and time and confirm without leaving the conversation — a faster path from "you free Saturday?" to a locked-in appointment.

  • Bookings

    Book several services in one go

    Clients can add a cut, a colour and a treatment to one booking — the cart works out the time and price, so multi-service appointments are booked in a single, tidy step.

July 2026

  • Suddenly Sorted

    A fresh new look

    We've given Suddenly Sorted a new logo and identity — same warm, sorted feeling, sharper everywhere you see us. You'll spot the new look across the site, your dashboard and your booking pages.

  • Assistant

    Your dashboard now speaks your trade

    Whether you run a barbershop, salon, spa or clinic, Suddenly now uses your language — the right words for your services, your clients and your day. Set your business type once in Settings and everything follows.

June 2026

  • Payments

    Deposits — hold bookings with real commitment

    Take a deposit (or full prepayment) to lock in a booking. Commission-free, the money goes straight to your account via Stripe, and refunds are one tap. Turn it on per service — protect your busiest slots first.

  • Bookings

    Confirm-to-hold — a gentler way to stop no-shows

    Not ready to ask for money? Hold the slot instead. The client taps one link to confirm, and if they don't, the slot quietly frees itself up for someone else.

  • Bookings

    Group bookings

    A hens party, a family of four, the whole flat before the ball — Sally books a few people in one go and you manage the party as one, not a pile of separate appointments.

  • Bookings

    Waitlist — full days still fill themselves

    When a service is booked out, clients can join the waitlist — and get told automatically the moment a spot frees up. Cancellations stop costing you money.

  • Growth

    Rebooking nudges

    Sally spots when a regular is due and offers them their usual at the right time. For clients who've drifted off, she drafts a friendly win-back — you approve before anything sends.

  • Your website

    A free bookable website, built for you

    No website? Sorted. We build you a clean, bookable site from your Google listing — no design work, nothing to maintain, and it gets found on Google.

Earlier in 2026

  • Assistant

    Reminders and confirmations, on autopilot

    Sally sends SMS and email confirmations and reminders for every booking, so clients turn up and you never chase.

  • Bookings

    Self-serve reschedule and cancel

    Clients get a secure magic link to move or cancel their own booking — no phone tag, and your calendar updates itself.

  • Bookings

    Google Calendar sync + no-show tracking

    Your bookings flow into Google Calendar, and Suddenly keeps track of who doesn't show — so you know who's worth a deposit next time.

  • Assistant

    Team logins with roles

    Give your team their own logins with the right level of access — everyone sees what they need, and only you see the lot.

  • Growth

    Insights — see what Sally earned you

    A simple view of the bookings Sally took, the hours she answered while you were busy, and what it all added up to.

Hire the front desk that never sleeps.

Sally answers every message and fills your diary, day and night. Start free, no card.

Free plan, or from $29/mo NZD · No commission · cancel anytime.