Where it lives
Click your business name at the bottom of the left menu to open the account menu, then choose Account menu›Refer & earn. On your phone it's in the More sheet. The page shows your personal link, buttons to copy or share it, and a running tally of who has signed up, who has gone live, and the free months you've earned. It is not in Settings, because there's nothing to configure.
Share your link
Copy or share your link
It looks like
suddenly.co.nz/r/your-salon-jd. Text it, email it, drop it in a group chat. On a phone, Share opens your usual share sheet.They sign up through it
Their first month is free the moment they sign up, applied on its own. If they've already had a free trial with us they keep that instead; nobody gets two.
You'll see: them appear under Signed up on your Refer & earn page.They take their first booking
Not a sign-up, not a payment: a real booking through Sally or their booking page. That's the moment your reward triggers.
You'll see: Gone live tick over, and a free month land on your account with no claiming or invoicing.
What each side gets
- They getFirst month free at sign-up
- You get, on a paid planCredit equal to one month's charge, GST included, off your next invoice
- You get, on Free or in a trial30 days added to your trial
The reward is tied to their first booking on purpose. It means you're thanked when someone you sent us actually got value, not when they filled in a form.
The rules
- Every plan, including FreeYou don't have to be paying to refer
- No capRefer five businesses, earn five months
- One referral per businessWhoever's link they used first
- No referring yourselfA second account on your own link won't count
- New sign-ups onlyCan't be applied to an existing account later
From time to time we run a launch boost that doubles the reward. If one is running when your referral goes live, the higher rate is locked in for that referral even if the boost ends later. If someone you referred cancels within 60 days of going live, a reward that hasn't been used yet may be reversed; one already applied to your account stays yours. The full wording is in the referral terms.
Common questions
They signed up but I haven't got my free month yet
The reward waits for their first booking, not their sign-up. Check your Refer & earn page: if they show under Signed up but not Gone live, they haven't taken a booking yet. A nudge to get their booking page live usually does it.
Can I refer a second location of my own business?
No. Referrals are for businesses you don't own. If you're opening a second site, ask us about multi-location on Pro instead.
Where does the credit show?
Under Plan & billing, on your next invoice as a credit line. On Free or in a trial, your trial end date moves out by 30 days instead.
Still stuck on this?
Tell us the business you referred and roughly when they signed up. We'll check whether the link was used and where the reward is.
Send us a message